Updated on April 19, 2019 by Walter Good
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Customer Experience (CX) management continues to be a top strategic initiative in board rooms around the world. In KPMG’s 2017 analysis of Customer Experience Excellence they found that out of 257 brands, the top 25 brands (based on… Read More
Month: February 2018
Voice Surveys Deliver Actionable For Brand Insight
Updated on April 19, 2019 by Walter Good
Leave a Comment
Customer Experience (CX) management continues to be a top strategic initiative in board rooms around the world. In KPMG’s 2017 analysis of Customer Experience Excellence they found that out of 257 brands, the top 25 brands (based on… Read More
Category: ASR, Call Center, Customer Experience, Uncategorized, Voice-driven Research
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