Updated on April 19, 2019 by Jonathan Marcotte
Leave a Comment
Without the right IVR system in place to gain customer feedback, the customer journey is incomplete.
Category: Call Center, Customer Experience, IVR Surveys Tags: customer experience, customer journey, omni-channel
Tag: omni-channel
Omni-channel CX is Incomplete Without IVR
Updated on April 19, 2019 by Jonathan Marcotte
Leave a Comment
Without the right IVR system in place to gain customer feedback, the customer journey is incomplete.
Category: Call Center, Customer Experience, IVR Surveys Tags: customer experience, customer journey, omni-channel
Recent Posts
Categories
Recent Comments
Archives
Tags
Follow us:
Sign up for updates: